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Region Director (MENA)

  • Growth
  • Full-time
  • AE

Proto is a leader in inclusive chatbots and multilingual contact center automation in emerging markets. Our AI Customer Experience (AICX) solutions serve large central banks to small fintechs that require high-performance natural language understanding for under-resourced languages across Africa to Asia.

What is Proto?

Proto was founded in 2018 at the National Taiwan University to deliver impactful and effective conversational AI for under-served markets. We’ve grown across four verticals and over ten countries with the support of the Bill & Melinda Gates Foundation, Omidyar Network, RegTech for Regulators Accelerator, National Research Council of Canada, and the African Development Bank. Clients range from the central banks of the Philippines, Ghana, Rwanda, Zambia, and Côte d’Ivoire, to the leading alternative medicare provider in India, to fast-growing fintechs in Nigeria. Learn more at www.proto.cx

Recent Awards

2021 Africa Digital Financial Inclusion Facility Winner
2020 Alliance for Financial Inclusion Fintech Finalist
2019 Central Banking Fintech & Regtech AI Award Winner
2019 Alliance for Financial Inclusion Fintech Finalist
2019 iGaming Asia Congress Innovation Winner
2018 RegTech for Regulators Accelerator Chatbot Competition Winner

About the Team

Proto’s team is extremely global with 90% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female members working. We’re a remote team of self-starting and entrepreneurial NLP engineers, SaaS sales professionals, and digital nomads. Our management operates established processes for cross-cultural and timezone collaboration, while limiting Zoom to less than an hour a day 🙌🏼

Job Summary

As a Region Director, you will lead the prospect-to-proposal stages of the sales process with regulators and operators across Proto’s financial, gaming, energy, health, and government verticals. This outbound sales initiative is assisted with Proto’s deployments in neighbouring countries, targeted inbound marketing, reseller program, and partnerships with key development organizations such as the African Development Bank and BFA Global.

Requirements

  • 5+ years experience in B2B SaaS sales and market entry

  • Strong verbal and written communication for English and Arabic

  • Knowledge of account management principles for clients implementations and retention

  • Proven track record of meeting and exceeding sales targets

  • Experience hiring and support sales agents

  • High-speed internet connection

Nice-to-Haves

  • Background in natural language processing and/or computational linguistics

  • Previous experience in SaaS or AI companies

Benefits

  • 20 vacation days. In addition to local holidays.

  • Remote/flexible work. We’ve always been remote-first with a tested process of team collaboration that maximizes productivity.

  • Proto gear & allowances. Proto outfits its team with quality swag and offers a WFH program for computer equipment purchases.

  • High standards & autonomy. Work with a global team doing their best work and execute upon an ambitious expansion plan.

Proto is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.