Strategy & Business Operations Associate
- Sales & Marketing
- Medellin, CO
- Remote friendly
2021-07-19 15:10:48 UTC
Role: Strategy & Business Operations Associate
At Kiwibot we are building the largest robotic last-mile delivery network to support operations in several environments from college campuses to cities across the US and Europe. We believe that the future will be powered by clean and effective technological solutions and that everyone should have the access to receive anything at a low or no cost.
The ideal candidate is a critical thinker seeking a fast-paced environment, comfortable working on complex and diversified problems that are critical to the long-term success of Kiwibot.
He/She/They will support the back-office efforts of the business team within Kiwibot. He/She/They will work closely with the Operations and Maintenance team to keep the expectations of our customers at the highest level and train Him/Her/Thyself to become a key member of Kiwibot’s Expansion
As Strategy & Business Operations Associate: You will work closely with our Head of business to develop relationships with our customers. You will also be supporting business strategy, operational excellence projects, as well as organizational design and overall quality of the business projects. You must be a highly motivated person and comfortable working in a fast-paced environment.
As a Sales Manager a typical day might include the following:
Interact with clients and project team to plan and develop project work.
Review and edit all client communication documents.
Provide training to clients on project deliverables when needed.
Respond to client’s questions and concerns in a timely manner. Provide business solutions and recommendations to clients to meet project goals.
Communicate with clients to clearly understand project requirements and scope.
Maintain a high level of professionalism and competence in client communications.
Monitor and report project status to clients on regular basis.
Provide daily client services from project start to end.
Ensure that project deliverables meet client requirements and quality standards.
Schedule client meetings to discuss project updates and issues.
Build positive working relationships with clients and ensure client satisfaction.
Work with the HR team to screen and recruit candidates for projects.
Maintain complete project documentation for reference purposes.
Ensure that the project team works according to project scope and timelines.
This job might be the right one for you if:
Strong academic record with a Bachelor's Degree in Business, Engineering, Economics, Marketing
Minimum of 2-3 years of Experience in Retail, Corporate Finance, Investment Banking, Strategy, Consulting
Consulting experience is preferred
Intellectually curious and interested in Business
Experience in strategic planning and Business Development
Excellent verbal and written communication skills
Excellent, team-based attitude
Relentless work ethic and high energy level
Proficient in Microsoft Office, specifically Excel and PowerPoint
Exhibit exceptional attention to detail
Be calm under pressure with a demonstrated track record of successfully managing multiple stakeholders simultaneously
You might have also had:
Spanish language skills (we are a Latin America start-up!)
Knowledge of electronics, electric engineering, or other similar technical fields
Experience starting or scaling a successful startup
Demonstrated interest in logistics, on-demand services, and marketplaces
Management of Office programs
Project Management Experience
Strategy & Business Operations Associate -> Kiwibot US Business Associate -> Lead Business
What we offer you:
As your career progresses, we commit to develop and advance your career. We aim to put together personalized training for every employee through a blend of training that includes:
Opportunity to join a fast-growing startup and help shape and establish the company’s industry leadership in robotic last-mile delivery
Competitive compensation package
Targeted in-house training and on-the-job training and experience
Being part of one of the top Tech Start-Ups in Latin America that is operating in the US market
- Workday must overlap by at least 6 hours with Los Angeles, CA, USA