How Novel Fulfilment Assistant

  • Operations & Fulfilment
  • Part-time
  • Manchester (Cheadle Hulme), GB

2021-02-09 22:31:55 UTC

How Novel is a leading book subscription service, centred around our unique Mystery Books. Since launching in late 2019, we've been featured in publications including The Independent, GQ and live on This Morning. Both our business and our team have gone from strength to strength, and we're looking to continue as we have begun by rapidly accelerating our growth.

We are looking to expand our small but talented team with the hiring of a Fulfilment Assistant to help us keep up with the ever-growing demand for our services and products. This hands-on role will put you at the forefront of creating a special experience for each of our customers, every time. The successful candidate will be a key member of our fulfilment team, ensuring both our monthly and one-off orders are completed accurately and on time.


  • Wrapping and tying Mystery Books
  • Building subscription boxes
  • Writing notecards to our Mystery Book subscribers
  • Packing monthly subscription boxes
  • Stock control
  • Preparing production resources
  • Returns management
  • Monitoring quality of incoming stock
  • Fulfilling individual orders
  • Management of internal databases
  • Picking books from the shelves
  • Other tasks in accordance with business need

Person Description

For us, the right person outweighs qualifications and experience every time, so please do not be deterred from submitting your details for those reasons- we all have to start somewhere! With that said, below are a sample of qualities and skills we think may help the someone be successful within both the role and the team:

πŸ–ŠοΈ You have excellent written communication skills (particularly spelling)

πŸ—£οΈ You're a great communicator who can gets on well with people from all walks of life

🎁 You're a dab hand at wrapping presents

πŸ‘€ You have great attention to detail

🀸🏽 You're flexible and versatile

πŸ“’ You're comfortable taking direction and listening to advice from others

πŸŽ“ You're a quick learner

πŸ’ͺ You're not afraid to carry a few boxes or get your hands dirty (though we will of course account for disabilities and other needs)

πŸ’Ό You're professional in your attitude at work

πŸ’£ You work well under pressure

πŸš— You have a full, clean driver's license (this is beneficial, but certainly not essential)

πŸ’‘ You're a self-starter who can use your own initiative

🀝 But you can also work well with teammates

πŸ’» You're comfortable using technology

πŸ“š You're a book lover

If even 60% of this role description sounds like you, we'd be delighted to hear from you. There's a lot to the role, but we've deliberately kept the descriptions fairly short and sweet.


If successful in your application, there are several tangible and intangible benefits you will gain. Other than the obvious (like being surrounded by books all day!), you'll be joining a young, growing team at a startup that's going places with big plans to shake up how people interact with books. Pay is competitive, hours can be flexible, and what you will learn with us will be hard to come by elsewhere. Our team is what makes How Novel what it is, so rest assured we'll make sure you feel like family in no time.

You will be based in our new office in Cheadle Hulme/Handforth. The contract will initially be part-time, and permanent subject to a successful probation period. Exact hours are to be agreed with the successful candidate, based on their availability and our business need.

COVID-19 Considerations

We take our responsibility in relation to the COVID-19 pandemic very seriously. We have put all possible measures in place, above and beyond government guidelines, to keep our people safe and will continue to evolve our processes where necessary. We expect our team to do the same, which means following all guidelines and laws both inside and outside of work. Please make sure you understand this when applying for the role. We will not have someone jeopardise the safety of the rest of our team.

Where possible, we are working from home; however, the nature of our business means that this is not always achievable. That is something especially true of this role, so please only apply if you feel comfortable attending work in person.

How Novel is an equal-opportunities employer and we encourage applicants from all backgrounds to join our already diverse team. We’d love to hear from you if you’re a team player who wants to get their hands dirty. Learn more about what we do at