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Pilot Operations Associate

  • Operations
  • Full-time
  • Santa Monica, CA

Coco - Pilot Operations Associate

Coco is building the world's first mass market robotics company, beginning with sidewalk delivery robots. We deploy mobile ground robots in cities to create a cleaner, safer, and more accessible last-mile logistics solution.

About you

Coco is looking for a self starter with a track record of leadership and critical thinking. We’re looking for someone that is capable of turning high level priorities into easily digestible tasks and new processes. You’re comfortable working cross-functionally and getting scrappy when there is not an easy solution to a problem. You’re highly collaborative, and enjoy working on a diverse set of projects and across teams.

The role

Pilot Operations is core to the business. We are responsible for executing each order from start to finish successfully. As we grow, we need to build teams that support the business at scale. Your daily tasks and thinking will have an immediate impact on the business and how we operate in the short and long term. In this role you will be building protocols and processes for our Pilot Team that will require on-going management and iterations as our challenges and capabilities evolve.


  • Manage day to day pilot operations priorities

  • Develop SOPs for new protocols and processes

  • Use data to drive decision making

  • Willingness to get their hands dirty as needed to achieve operational excellence

Prior experience

  • 2-5 years of relevant experience (strong preference for startup and/or technology experience, previous experience as a leader)

  • Management experience or willingness to be trained

  • Experience using Excel, Asana, Google Suite

Preferred Experience

  • General business acumen, cognizant of costs and savings

About the team
We’re a close-knit team, passionate about making on-demand delivery a better experience for customers, employees, and the community.

Coco is a venture-backed and early stage startup, so the environment here is high-energy, dynamic, and exciting. You’ll be working with top-performers with experience at the fastest-growing ops startups in the world. If you’re collaborative, energetic, have a competitive spirit, and love working in teams, you’re going to feel right at home.